OrvexaNaturals
As OrvexaNaturals deals in food products, we accept returns only in case of damaged, defective, or incorrect items delivered. Please raise a request within 48 hours of delivery.
Contact us with your order number and a photo/video of the issue via our Contact page or WhatsApp at +917073377777. Our team will verify and guide you through the next steps.
Once your return is approved, refunds are processed to the original payment method within 5–7 business days. For Cash on Delivery orders, refunds are made via bank transfer or UPI.
Products that have been opened, used, or where the request is raised after 48 hours of delivery are not eligible for return, except in case of a genuine quality issue.